Privacy Policy 

This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and Austrian data protection law.

1. Data Controller

The data controller responsible for processing your personal data is:

The Civic Union Wear e.U.
Alejandro Jorquera Martinez
Gassergasse 39/8
1050 Wien, Austria
Email: [info@civicunionwear.com]

2. Personal Data Collected

We collect and process the following categories of personal data when you interact with our online store:

  • Name, shipping and billing address

  • Email address and phone number

  • Payment details (processed securely via payment providers)

  • Purchase and order history

  • IP address, browser/device information, and access data (for security and analytics)

3. Purpose and Legal Basis for Processing

Your data is processed for the following purposes and based on the corresponding legal grounds:

Purpose

Legal Basis

To process and fulfill your order

Art. 6(1)(b) GDPR – Contract performanceTo comply with legal obligations (e.g. tax law)

Art. 6(1)(c) GDPR – Legal obligationTo prevent fraud and ensure IT security

Art. 6(1)(f) GDPR – Legitimate interestTo handle customer service inquiries

Art. 6(1)(b) and (f) GDPRFor email marketing (with prior consent)

Art. 6(1)(a) GDPR – Consent

4. Data Sharing

We only share your personal data when necessary and with the following categories of recipients:

  • Payment providers
    (e.g. PayPal, Stripe, Klarna)
  • Shipping and logistics partners
    (e.g. Österreichische Post, DHL, DPD)
  • IT infrastructure and Shopify
    (our platform provider)
  • Legal or tax advisors
    (only when required by law)

Data will not be transferred outside the EEA unless appropriate safeguards are in place (e.g. EU standard contractual clauses).

5. Storage Duration

We retain your data only as long as necessary for the stated purposes or as required by Austrian tax and commercial law (e.g. 7 years for invoice-related data under § 132 BAO).

6. Your Rights under GDPR

You have the following rights regarding your personal data:

  • Right to access your stored data
    access your stored data
  • Right to rectification of inaccurate or outdated data
  • Right to erasure
  • Right to restrict processing under certain conditions

  • Right to data portability
  • Right to object to processing based on legitimate interests
  • Right to withdraw consent at any time (e.g. for marketing

To exercise these rights, please contact:
📧 info@civicunionwear.com

If you believe your data protection rights have been violated, you may also contact:
📮 Austrian Data Protection Authority (Datenschutzbehörde)
📧 dsb@dsb.gv.at
🌐 www.dsb.gv.at

7. Cookies & Analytics

We use cookies to:

  • Enable essential shop functionality

  • Analyse visitor traffic and behavior (e.g. via Shopify Analytics or Google Analytics)

  • Provide optional marketing features (only with consent)

You can manage or withdraw your cookie preferences at any time via our cookie banner.

8. Changes to This Policy

This Privacy Policy may be updated to reflect legal changes or adjustments in our data practices.
The latest version will always be available on our website.

✅ Last updated: 15 June 2025
© 2025 The Civic Union Wear e.U. – All rights reserved.